Standard Warranty Period
Each UV printer is covered by a standard warranty of one year from the date of purchase. This warranty includes parts and labor for any manufacturing defects.
Coverage
The warranty covers repairs or replacements for any defects in materials or workmanship under normal use. This includes issues related to the printer’s functionality and performance.
Exclusions
Please note that the warranty does not cover damages resulting from misuse, accidents, unauthorized modifications, or normal wear and tear. Consumable items, such as toner cartridges and drums, are also excluded.
Claim Process
To initiate a warranty claim, please contact our customer support team and provide your purchase details and problem description. We will guide you to complete the necessary steps to solve the problem.
Extended Warranty Options
For additional coverage, we provide an extended warranty plan, which can be purchased when you buy a printer. These plans provide extended service and support beyond the standard warranty period.
